Atlas Waste & Removal ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we handle it when you use our website or services.

Who we are

Atlas Waste & Removal is a waste removal service covering Wiltshire, UK.
Contact email: atlaswasteandremovals@gmail.com
Contact phone: 07385 737760

What information we collect

When you submit a quote request through our website, we collect:

• Your name
• Postcode
• Phone number
• Details of the service you're enquiring about
• A description of the items for collection
• Any photo(s) you choose to upload of the items

If you contact us by phone, email, or WhatsApp, we may also collect any information you choose to share with us during that conversation.

How we use your information

We use the information you provide solely to:

• Respond to your quote request
• Arrange and carry out collection of items
• Communicate with you about your booking

We do not sell, rent, or share your personal data with third parties for marketing purposes.

How we store your information

Quote requests submitted through our website are processed using WPForms and sent to our business email address. Our website is hosted by Hostinger. We retain enquiry information only for as long as necessary to complete your booking and for reasonable record-keeping afterwards, after which it may be deleted.

Cookies

Our website does not currently use analytics or tracking cookies. If this changes in the future (for example, if we add Google Analytics), this policy will be updated to reflect that, and you will be asked for consent where required by law.

Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Ask what personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Withdraw consent to us contacting you

To exercise any of these rights, contact us at atlaswasteandremovals@gmail.com.

Complaints

If you have concerns about how we handle your data, please contact us directly first so we can try to resolve it. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "last updated" date.